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Sunday, May 12, 2013

Giamela's-Updated Review

Giamela's Submarine Sandwiches
3178 Los Feliz Blvd
Los Angeles

Located just down the road from Griffith Park, Giamela's starts what I call Atwater Village's Bar Row.  Starting at Giamela's and going east on Los Feliz, you have Big Foot Lodge, The Roost-a dive bar, and The Griffin all within about a quarter mile.

I was meeting friends for a drink at Big Foot Lodge and didn't want to drink on an empty stomach.  I asked the bartender at Big Foot Lodge if they served food.  He said no, but I was welcomed to bring in any food I wanted.  Since Giamela's is a couple stores down, I went for it.

Giamela's is a small restaurant with seating for about 12 people.  But, it was very uncomfortable inside because there is no air conditioning inside the restaurant and on a hot day it is hot as hell inside, especially in the afternoon when the sun is blazing down onto the restaurant.  

Small Italian cold cut sandwich, $6.54, salami and mortadella, provolone cheese, mayo, lettuce, and tomatoes.  The best part of this sandwich was the sesame seed roll, which was soft and chewy and a good texture.  The meats were very generic and plain.  If people want to call Boar's Head the Oscar Meyer of cold cuts, fine, but Giamela's doesn't even use Boar's House but some off brand cold cuts.

Service was good.  The lady was nice and helpful. 

I would not go back to Giamela's again.  Somebody in our group ordered a slice of pizza and while I didn't taste the pizza, it didn't look appetizing at all.

Update October 31, 2016

I was at a get together in Atwater Village and they had pizza for everybody.  I tried it and thought the pizza was very good.  I asked the host where they got the pizza and they told me Giamela's.  So, I figured I should go back to Giamela's and give them a try.

Large vegetarian, $12.45.  Normally with mushrooms, onions, olives, bell peppers, I asked for no olives or bell peppers and jalapenos.

The crust is very good-firm holding the toppings well, sauce has a mild flavor, and toppings were plentiful, especially the cheese.  Pizza was pretty good but not as good as the pizza I had at the get together. Not sure why the inconsistency.

Service was TERRIBLE!  The young girl with major attitude should not be working in customer service.  Most pizza places I have been to are more than willing to substitute items on their vegetarian pizza.  Not Giamela's and girl with the attitude.  I was originally charge the price for three toppings, even though I deleted a topping from the regular vegetarian pizza.  When I brought it to her attention she said there are not substitutions.  I told her there is nothing on the menu that says no substitutions.  She cooped her attitude and said here's your dollar.  She should have told me that there are no substitutions when I placed my order, or she could have given good customer service and not worry about the money, especially when they are saving money by not including a topping!  Again I have substituted jalapenos for olives on a vegetarian pizza at many other places and got the vegetarian pizza price.  Now here is the kicker!!  Giamela's has three other locations and I called one of their Burbank locations and asked about substitutions on the vegetarian pizza.  She said it would be the same price as the vegetarian pizza!!

I would like the owner of a pizza place to answer this question; why not just say up to 4 veggie toppings for a vegetarian pizza?  Especially if the price of the toppings are the same!  Why not let the customer decide what kind of veggie pizza they want?

I will not go back to Giamela's again.  What terrible service!