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Sunday, October 9, 2016

Burgerim


Burgerim
9359 Central Ave
Montclair, CA 91763
909-399-0009

David Allen recently reviewed Burgerim, and new burger chain based in Israel, that opened in Montclair about a month ago.  Burgerim, is Hebrew for “many burgers” and thus, you get at least two burgers in each order.  The burgers are slightly bigger than a slider, they say 2.8 ounces per burger.  You can choose from a wide variety of patties; a few kinds of beef, chicken, turkey, veggie, and salmon.  You also can choose the type of bun.

The duo is two burgers with fries and a drink for $9.95, while a trio is three burgers with fries and a drink $12.95.


I got the duo, $10.77, with a veggie patty-green onions, carrots, tofu and lentils and salmon patty both with a wheat bun.  The burgers come with lettuce, tomato, onions, and house sauce which is a no relish thousand island. 

The veggie patty was very good.  Many restaurants should copy this recipe!  But, the burger was very dry.  They should put the house sauce on both buns and apply a bigger amount!  The veggies were fresh, but the bun was a bit too well toasted. 

The salmon burger was also very dry and the salmon had a weird smell.  I wasn't impressed.

Service needs improvement.  Management needs to train their employees much better.  The young lady who helped me was very nice but she wasn't much help to a first time customer.  Since Burgerim is a new concept, it's not like going to In N Out.  They need to help first time customers!

She didn't tell me I had a choice of bun.  I only found out when the guy next to me was asked by a different employee what kind of bun.  She also got confused about the choose of fries.  She said I had a choice between regular fries, sweet potato, onion rings for $1.50 more, or home fries.  When I picked home fries, she ask her co-worker how to ring that in.  The co-worker told me home fries aren't an option and can only be ordered on their own.  Home fries are cubed potatoes in a sweet chili sauce topped with sesame seeds.  Not a big deal, but it shows the lack of training management is providing their employees.  But, I want to make sure people understand the employees are very nice and willing to help.  They just need to be trained better to know the menu!

Burgerim is in the fast-casual price range and overall I think it is worth it.  You only save $1 ordering al carte, so might as well get the fries and soda.  If I do return I will make sure to order extra sauce on the burgers.