Search This Blog

Monday, December 8, 2014

Red Devil Pizza-Upland

Red Devil Pizza
907 W Foothill Blvd

Last week David Allen reviewed The Original Red Devil in Upland.  He, mentioned their $5 lunch specials and I decided to give them a try.  But, I had to go to the real original Red Devil in Covina, first.

The Red Devil in Upland is in the Sprouts Shopping Center, the same center as Johnson's Hot Dog, used to be.  Sadly, they closed.  While Johnson's wasn't the best hot dog, the owner was very nice and cared about his customers.

Red Devil is huge!  They must host a ton of little league parties and with Upland High School across the street, I'm sure many post game parties.  Most of the tables are communal picnic tables but they have a few booths near the front entrance.   But, the decor is all black and it's a very ominous feeling. 

I got the mini, 8 in, pizza with mushrooms and a drink for $5.  The pizza is good.  The same exact sauce, crust, and quality toppings as the Covina location.  This is a damn steal for $5! 

What wasn't the same was the service.  I don't say Hi, when I walk into a restaurant.  That's the job of the hostess/workers.  Every retail job I ever had, the number one thing they mentioned was greet the customer!

Well, I walk up to the counter and the girl didn't say anything!  At the Covina location, I was greeted the second I walked into the restaurant.  She barely said anything, except that will be $5.40.

While waiting for the pizza, I went back to my car to drop of their take out menu.  When I walked back, she said your order comes with a drink.  She was just going through the motions.  She wasn't rude or mean, she just needs to work on customer service, the first being, greet the customer!

I then went to the restroom, which are suppose to be renovated, and they really need to some TLC, when I got back a man, who I think is the manager, asks me if I needed help!  So there is somebody who cares about customer service at the Upland location.

I would only go back to the Upland location for their lunch special.  The $5 special for the pizza is a steal!  They just need to train their workers on customer service.

The Covina location is more convenient for me and they made a much better first impression!   The pizza is the same quality at both locations.